Dourogás Natural intends to be recognized for providing services that seek the excellence of the service provided and understands that the total satisfaction of its customers is the basic principle for the success of the business and the evolution of the company. To this end, it is aware of the strategic importance of implementing a Quality Management System to enhance the company.
The company supports its Quality Policy in the involvement of its employees, in the provision of an effective service that satisfies its customers and that guarantees the safety of people and goods; and the continuous improvement of the ways of acting will guarantee of increased customer satisfaction and, consequently, future success.
Therefore, Dourogás Natural's Quality Policy includes the following tasks:
Company certified by APCER for the following normative reference:
NP EN ISO 9001: 2015 – Quality Management Systems